“Will They Press Play? Online Tutorials Assessment.”Proceedings of the 2014 Library Assessment Conference: Building Effective, Sustainable, Practical Assessment, Seattle, WA, August 2014.With Robin Chin Roemer, Nia Lam, and Verletta Kern
“A Fresh Assessment Mindset: Using Design Thinking at the University of Washington Libraries.” LLAMA MAES Panel, ALA Annual Conference, Orlando, FL. June 2016. With Jackie Belanger
“User Personas How Fake People Can Help Us Make Libraries Better.” Designing for Digital Conference, Austin, TX. April 2016
“Responsive Design: A Future-Friendly Web Strategy.” Online Northwest, Corvallis, OR. February 2014